Refund & Exchange Policy

Last updated: 11-2-2025

1. Refund Eligibility

Refunds are issued only if the consultant fails to provide the service as agreed.

2. Cancellation Refunds

If you cancel an appointment 24 hours before the scheduled time, a full refund is issued. No refunds for last-minute cancellations.

3. Service Issues

If a session is disrupted due to technical issues on our side, we will offer a rescheduled session or a refund.

4. Refund Process

Refunds are processed within 7-10 business days through the original payment method.

5. Contact

For refund requests, email info@monsersdentalclinic.com.